Buses ETM is a company of Intercity buses which was founded in 1962 in the village of Maullín near Puerto Montt. Buses ETM offers tickets for several important destinations in the south of Chile like for example from Santiago a Puerto MonttOsornoTemucoPuerto Varas and Pucón. In addition, Buses ETM has several departure points from Viña del Mar and Valparaiso and offers transfers to the airport of Puerto Montt to Terminal Puerto Montt. The buses depart Santiago from Terminal Sur and Puerto Montt from Terminal Puerto Montt. At the route of Santiago a Osorno, Buses ETM competes directly with Tur BusPullman BusBus Norte and Thaebus

Overview ETM
Foundation 1962
Operating fleet 66
Santiago - Puerto Montt Desde $12.500
Santiago - Temuco  Desde $16.600
Contact phone 065 2290 100 

Ratings of ETM

4.4 of 5 stars

On average, ETM has a rating of 4.4 out of 5 points on recorrido.cl. This rating is based on the comments of 18922 travelers during the last 6 months who evaluated the 3 categories: punctuality, service on board and quality of the bus.

Highlighted opinions from travellers

Enrique V. on 11/14/2024

Es ona de las mejores empresas de transporte de pasajeros

Gloria C. on 11/14/2024

Extraordinaria atención del asistente

Gladys Del Carmen L. on 11/14/2024

Considero que los auxiliar no están tan capacitado como atención al clientes ya que en el viaje del dia12 nov llegando 13 un pasajero tenia problema de respiración y el traía su oxígeno lo único que le pedían al auxiliar era que vajara un poco el aire no tan alto las razones que tiene la empresa debían de comunicar en este caso al usuario pero no decir ya lo vamos a bajar y no se hacia no era día de frio lo cual sentir a una persona respirar en la forma no era para dormir y se entiende de antemano estrenen mejor a sus auxiliar ya que ello representan la función ya que no hay quejas de conducción ni de lo demás ese es mi punto de vista gracia

Offices and phone numbers of ETM

  • Santiago - Terminal Sur
    Av. Bernardo O’Higgins 3850 (Terminal Sur)
    02-24421526
    See on Google Maps
  • Temuco - Terminal de Buses de la Araucania
    Vicente Pérez Rosales 01609, Temuco (Terminal de Buses)
    45-2324508
    See on Google Maps
  • Osorno - Terminal de Buses
    Errázuriz 1400 (Terminal de Buses)
    64-2207903
    See on Google Maps
  • Puerto Varas
    Ramon Ricardo Rosas 455-462 (Esq. Ramón R.Rosas)
    65-2230830
    See on Google Maps
  • Puerto Montt - Terminal de Buses
    Av. Diego portales 1001, Puerto Montt (Terminal de Buses)
    65-2256253
    See on Google Maps
  • Santiago - Los Leones
    Av. Nueva Providencia 2212, Santiago (Paseo Las Palmas, Metro Los Leones)
    02-24459370
    See on Google Maps
  • Valparaíso - Terminal de Buses
    Av. Pedro Montt 2831, Valparaíso
    032-2251635
    See on Google Maps
  • Viña del Mar - Terminal de Buses
    Av. Valparaiso 1055, Viña del Mar (Terminal de Buses)
    032-2710701
    See on Google Maps
  • Santiago - Los Leones
    Av. Nueva Providencia 2212, Santiago (Paseo Las Palmas, Metro Los Leones)
    02-24459370
    See on Google Maps
  • Santiago - Terminal Sur
    Av. Bernardo O’Higgins 3850 (Terminal Sur)
    02-24421526
    See on Google Maps
  • Concepción - Terminal de Buses Collao
    Tegualda 860, Concepción (Terminal Collao)
    41-2790629
    See on Google Maps
  • Talcahuano - Terminal de Buses Félix Adan
    Latorre 11, Talcahuano (Terminal Felix Adan)
    41-2799774
    See on Google Maps
  • Temuco - Terminal de Buses de la Araucania
    Vicente Pérez Rosales 01609, Temuco (Terminal de Buses)
    45-2324508
    See on Google Maps
  • Ancud - Terminal Municipal
    Anibal Pinto 1200, Ancud (Terminal Municipal de Ancud)
    65-2620997
    See on Google Maps
  • Castro - Terminal Municipal
    San Martin 667, Castro (Terminal Municipal de Castro)
    65-2533759
    See on Google Maps
  • Osorno - Terminal de Buses
    Errázuriz 1400 (Terminal de Buses)
    64-2207903
    See on Google Maps
  • Puerto Montt - Terminal de Buses
    Av. Diego portales 1001, Puerto Montt (Terminal de Buses)
    65-2256253
    See on Google Maps
  • Puerto Varas
    Ramon Ricardo Rosas 455-462 (Esq. Ramón R.Rosas)
    65-2230830
    See on Google Maps

Destinations of ETM Buses 

V Region of Valparaíso

ValparaísoTerminal Valparaíso

Viña del Mar Terminal Viña del Mar

XIII Region of Metropolitana

Santiago Terminal Sur

VIII Region of Biobío

Concepcion – Terminal Concepción - Collao

Talcahuano – Terminal Félix Adan

IX Region of Araucanía

TemucoTerminal de la Araucanía

X Region of Los Lagos

AncudTerminal de Ancud

CastroTerminal de Castro

OsornoTerminal de Osorno

Puerto Montt – Terminal Puerto Montt

Seat categories

Buses ETM offers the following categories of seats:

  • Cama: Comfortable bus seats with a maximum recline of 65°. Including service on board, breakfast for long distance tours, blankets and tray support for feet.
  • Cama Premium: Comfortable bus seats with a maximum recline of 180°. Including service on board, breakfast for long distance tours, blankets and tray support for feet.

The Ministry of transport and telecommunications evaluates the safety of Buses ETM every half a year. According to the ranking “Ranking N° 10 de Infracciones cursadas a Buses Interurbanos del Ministerio de Transportes y Telecomunicaciones“ (Spanish content only), the company Buses ETM has an average violation rate (the last 4 rankings) of 3,13%

 

 

The ranking of violation of ETM Buses in detail:

Period

% of violation

01.07.2016 - 31.12.2016 2,8% 01.01.2016 - 30.06.2016 3,2%

01.07.2015 - 31.12.2015

2,6%

01.01.2015 - 30.06.2015

3,9%